The most effective way to minimize costly business downtime is proactive monitoring and maintenance of your IT systems.
At PRR Computers, we provide a Managed Services Program which is built around this principle, so issues can be resolved before they turn into real problems.
Our program includes:
- Priority response time with service level agreement
- 24 x 7 x 365 server monitoring
- Expert engineer-level technicians
- Scheduled PC / laptop maintenance
- Internet threat protection, from gateway to endpoints
- Data backup verification through our proprietary alert monitoring system
- Network and email user maintenance
- Expedited hardware repair services
- DNS protection*
- Remote access to your computers*
- Employee Bigger Brains training*
- Employee Security Awareness Training*
- End user technical support*
* Some features only available with a PREMIUM program. Ask us for details!